My groups went around and lunch and interviewed a new teacher, a freshman, and a foreign exchange student about their experience at Windsor high school, and what makes them feel welcome or excluded. What was interesting was that clear parallels were automatically drawn between all three interviews. It turned out that people felt most welcome when they had a community, or people to belong with. These empathy interviews helped us define a problem that we could then use to find our solution.
We decided given the results of the interviews, to develop a buddy system to introduce new students and show them around. This would include application forms for both buddies, this way the service is optional.
Finally, we presented our solution to the panel, and received some feedback.

This process was extremely important for my understanding of problem solving, as it made me realize I never spend enough time defining the problem. In addition it showed me a considerable amount about teamwork and how to work with people you have conflicting views with, or that are naturally pessimistic. I am certain that the skills I acquired will come in use throughout all corners of my life.